Terms of Sale & Digital Delivery

1. Seller and contact

Henrique Miguel Barroso Oliveira operates this shop as a self-employed author in Germany under the author name Miguel Oliveira.
Drömlingsweg 3a, 38471 Rühen, Germany.

For questions about an order or a digital file: contact@miguel-oliveira.com. You may also use the contact page.

2. Digital editions and formats

All editions offered in these packs are in English. The website interface does not change the language of the files.

• Ebook + audiobook: The book in PDF and EPUB, plus the adapted English audiobook narrated by Frank, an AI voice. Its 37 numbered MP3 tracks are supplied in six ZIP files.
• Workbook + guided audio: The Workbook as a fillable PDF and a reflowable EPUB. Two ZIP files contain the same twelve guided practices in English, one with Frank and one with Niki.
• Complete Collection: both packs above.

The audiobook omits two historical paragraphs, Research Notes and Endnotes; the ebook retains the full written text. The guided practices use the AI voices Frank and Niki.

No printed book or physical shipping is included.

3. Prices and order review

The final euro price for each edition is the same throughout the areas the shop serves. Any applicable VAT is included in that price. For sales subject to German VAT, the prices shown include VAT at 7%. Each edition includes the audio listed. For the Complete Collection, the rate applies to the total price of €39.90. The total price, applicable taxes and any additional charge must be visible before you commit to payment. There is no recurring subscription included in these packs.

4. Ordering and payment

The shop accepts billing addresses in Germany, Spain, France, Ireland and Portugal. Before placing your order, check the edition, file language, billing details, payment method and total price. You can edit your details or return to the basket before submitting the order.

Submitting the order is an order with an obligation to pay. We send the order confirmation by email. For immediate digital delivery, the confirmation includes the declaration you made at checkout.

5. Delivery and using the files

As soon as payment is confirmed, your download links are available on the order confirmation page. You also receive them in the completed-order email. For these three editions, the links have no scheduled expiry or numerical download limit. Keep your own copy for offline use. If a link is missing or fails, email contact@miguel-oliveira.com with your order reference.

You need an internet connection to download, sufficient storage, a ZIP extraction tool, an MP3 player and a PDF reader. To enter and save Workbook responses, use a PDF application that supports fillable forms. Download all six audiobook parts and play the tracks in numbered order, 00–36. The files can be used offline after download; internet/data-provider charges are outside the product price. To read the EPUB, use an EPUB-compatible reader. Use the fillable PDF to enter and save written responses.

6. Withdrawal and immediate digital supply

You may withdraw within 14 days from the date the contract is concluded, without giving a reason. To meet the deadline, send your clear decision to withdraw before the period ends. You can use the online form below, email contact@miguel-oliveira.com or write to the seller at the postal address in section 1. The model in section 11 is optional.

For a paid digital download, your right of withdrawal expires when supply begins if you previously gave express consent to supply during the withdrawal period, acknowledged that you would lose the right when supply began, and received the required contract confirmation on a durable medium. The separate checkbox at checkout is initially unticked.

Withdraw from contract. Enter your name, order reference and email for the acknowledgement. You can withdraw from the whole order or identify the items concerned. Review the details and select Confirm withdrawal to submit. You will receive an acknowledgement by email with the contents of your declaration and the date and time of receipt.

Where a valid withdrawal right is exercised, payments will be reimbursed without undue delay and within fourteen days after notification, using the original payment method unless another method is expressly agreed without fees for the consumer.

7. Faults, non-supply and consumer remedies

If a link fails, a file is missing or damaged, or supplied content differs from the description, contact us with the order reference and a brief description. This does not remove the consumer’s statutory rights concerning supply and conformity of digital content, including the remedies available under applicable law. Loss of a withdrawal right does not remove those rights.

For a single digital supply or series of individual supplies covered by Portuguese Decree-Law 84/2021, the trader is responsible under its legal conditions for a lack of conformity existing at supply that becomes apparent within two years. Applicable mandatory consumer protections remain unaffected.

8. Personal use and rights

The purchase is intended for personal use of the supplied files. Copyright remains with the relevant rights holders. Redistribution, resale or public sharing requires permission unless an applicable legal exception permits it. Mandatory consumer rights and lawful uses are unaffected.

9. Complaints and dispute resolution

Complaints can be sent to contact@miguel-oliveira.com. The seller has made no voluntary commitment to participate in proceedings before a German consumer conciliation body.

These terms do not select an exclusive court or remove consumer protections that apply regardless of a contract’s chosen law.

10. Privacy and changes

We use your contact and billing details to process the order, provide the files and handle support or withdrawal requests. Payments are processed through Stripe. For more information about data processing and how to exercise your rights, see the Privacy Policy.

The terms and product description applicable to your accepted order will form its reference. A later website revision does not retrospectively reduce rights relating to that order.

11. Optional model withdrawal statement

To: Henrique Miguel Barroso Oliveira, Drömlingsweg 3a, 38471 Rühen, Germany. contact@miguel-oliveira.com

I give notice that I withdraw from my contract for the following digital content. Product and order reference: ____________________

Ordered on: [date]
Consumer name: [name]
Consumer address: [address]
Date: [date]
Signature: [only if submitted on paper]